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PRIVACY POLICY

Last Updated: 2025
Avinya Synterra Foundation
Email: avinyasynterra@gmail.com
Phone: +91 9243101799
Address: Udupi District, Karnataka, India – 576101

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1. Introduction

Avinya Synterra Foundation (“ASF”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit our website, donate, volunteer, partner with us, or participate in our programs.

By using this website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

A. Personal Information Provided by You

We may collect:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Donation details (transaction ID, amount, mode of payment)

  • PAN number (if tax exemption is applicable)

  • Organization/Company details (for CSR partners)

  • Volunteer application details

  • Messages or inquiries submitted through forms

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B. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Browser type and device details

  • Access time and pages viewed

  • Website usage patterns

  • Cookies and tracking technologies

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C. Sensitive Personal Data

We do not collect or store sensitive personal information unless required for legal compliance (e.g., PAN for tax receipts).

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3. How We Use Your Information

Your information may be used for the following purposes:

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A. Operational Purposes

  • Process donations and generate receipts

  • Send updates, impact reports, and newsletters

  • Respond to inquiries or requests

  • Register volunteers and partners

  • Maintain donor and volunteer records

  • Issue tax exemption certificates (if applicable)

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B. Technical Purposes

  • Improve website performance

  • Diagnose technical issues

  • Enhance user experience

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C. Legal & Compliance

  • Comply with taxation laws

  • Maintain statutory records

  • Prevent fraudulent or unauthorized activity

We only use your information for legitimate purposes aligned with our mission.

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4. How We Protect Your Data

We implement several layers of security:

  • Encrypted payment gateways

  • Secured server infrastructure

  • Access-restricted databases

  • Regular monitoring for unauthorized activity

  • SSL-enabled browsing

Despite strong measures, no electronic storage is 100% secure. However, ASF ensures industry-standard protection.

 

5. Sharing of Information

We never sell or trade your personal information.

We may share data only with:

  • Authorized payment processing partners

  • Technology service providers (hosting, analytics)

  • Government authorities (only when legally required)

  • CSR reporting and audit bodies (only with consent)

All third parties operate under confidentiality and data protection obligations.

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6. Your Rights

You have the right to:

  • Request access to your data

  • Request correction of inaccuracies

  • Request deletion of your data

  • Withdraw consent for communications

  • Request explanation of how your data is used

To exercise these rights, contact us at:


📧 avinyasynterra@gmail.com

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7. Cookies Policy (Summary)

ASF uses cookies for:

  • Analytics

  • Improved website navigation

  • Storing user preferences

You may disable cookies in browser settings, but some functions may not work properly.

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8. Data Retention

We retain your information:

  • As long as required to fulfil the purpose

  • As mandated by Indian tax and NGO regulations

  • Donor records may be preserved for statutory audit and compliance

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9. Policy Updates

ASF may modify this policy periodically.
Updates will be posted on this page with a revised date.

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10. Contact Information

For privacy concerns:
📧 avinyasynterra@gmail.com
📞 +91 9243101799
📍 Udupi District, Karnataka, India – 576101

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